FAQ

Companies of all sizes and from all industries work with the Invitario event marketing platform. Invitario is a tried-and-tested software tool for the digitalization and sustainable professionalization of your event marketing.

Our software and services are geared towards the requirements of users in marketing, sales, event and HR departments.

With Invitario, you can manage all types, formats, and sizes of events – from internal events like employee gatherings, training sessions, or company parties to product presentations, conferences, sales events, press conferences, and customer events, as well as fully virtual events such as webinars.

The size or complexity of the events does not matter. With Invitario, you can manage your company’s entire portfolio of events on a single platform – from virtual and hybrid events to live events.

The advantage: All events are managed on one platform with unified processes. Users create events based on templates, and all participant data is available through Invitario.

When can I start working with Invitario?

Immediately. The participant management tool Invitario is a browser-based solution that does not require software download or setup. This means that you can start anytime and get going right away.

How quickly can events be created with Invitario?

In just a few minutes. With Invitario, events can be created based on event templates in no time. Creating templates is part of the onboarding process and allows you to define both visual and content elements.

Event managers can choose from the available templates, enter basic data such as the event name and date, and optionally define quotas and registration deadlines. To start the invitation process, you can simply upload the desired contacts or import them via an interface.

Can I also use Invitario for virtual events such as webinars?

Yes. Invitario is the platform for all your company’s events. Our software also integrates easily with your virtual event tool, allowing you to provide a seamless experience for your participants and customize all touchpoints—visually and content-wise—according to your requirements, from the invitation and registration to participation.

We continuously expand Invitario with integrations for popular virtual event, meeting, webinar, and video streaming tools. Ask us about the current integrations with tools such as Microsoft Teams, Zoom, YouTube, Vimeo, Webex, and more.

COVID-19: Can I make live events safe with Invitario?

Yes. Invitario offers special features to assist you in planning and executing safe events and meeting regulatory requirements. These include, among other things:

Booking time slots and quotas during online registration
Waiting lists for fully booked contingents to optimize the number of participants
Querying the COVID-19 status before the event
Contactless check-in of participants at the event to document the actual attendees and event staff (for potential contact tracing)
Contactless check-out of attendees when they leave the event
The continuous participant tracking with contactless check-in and check-out allows for displaying the number of attendees present at any given time.
Event website with information about the prevention concept you have implemented, as well as the privacy policy.
Implementation of active communication with your participants through schedulable and automated email campaigns.
Integration of virtual event formats (online or hybrid events).

How does user support look like?

Great. Supporting our users is very important to us and is included in every pricing plan. Our support team at our Vienna location is happy to assist and advise you on the optimal implementation of your participant management.

User support at Invitario:

Context help directly in the user interface
Comprehensive online manual
Video learning platform
Email support
Phone support

The contact options for our support team are based on the Service Level Agreement agreed upon with you.

Do I need a developer from Invitario to set up an event?

No. You can use Invitario independently without any programming knowledge. With its clear and easy-to-use interface, you can create and manage events in just a few minutes. Our online resources, video learning platform, and user support will assist you with your initial steps.

Is Invitario also available in English?

Yes. The user interface of Invitario is available in both German and English. Additionally, event websites can be displayed in numerous languages. Contact us to learn more about the available languages on Invitario.

Is there a trial access to try out Invitario for yourself?

Yes. We would be happy to provide you with a free demo access for one month. Please contact our sales team at (sales@invitario.com) or give us a call.

How much does Invitario cost?

The costs primarily depend on the number of users who will work with Invitario. In the “Plus” plan, up to two users can work with Invitario. In the “Pro” and “Enterprise” plans, you can define the number of users freely. For more information on our pricing plans, please click here.

Design and Templates

Can I create an event website in my own corporate design?

Yes. You can customize your event website, e-mails and forms in the design of your choice. Colors, fonts, images, videos, logos and many other elements can be customized in an easy-to-use editor.

The created designs are saved as templates and serve as the basis for setting up new events. This ensures that design settings do not need to be re-applied for each event. As a result, your entire event communication will consistently maintain a unified appearance.

Do I have to reset the design for every event?

No. Invitario works with design templates created by you, making the creation of new events particularly efficient. You will learn how to create a design template during our onboarding process. To give you a preview: Templates provide the framework for the specific content of each event, which is utilized by the event manager.

Can I create a template for an entire event?

Yes. You can create design templates and templates for events, in which processes and content are mapped in addition to the design.

When creating event templates, you can differentiate between types of events with specific processes and content requirements. This simplifies and speeds up the event creation process for event managers. Additionally, this approach ensures consistent processes, adherence to company policies, and compliance with data protection requirements across all events implemented with Invitario.

How many templates can I create?

As many as you want. Creating event and design templates is unlimited in all pricing plans.

Can I insert my own header images into events?

Yes. The key visual or header image can be used by the event manager for each event. If a default image is set in the design template, it can be replaced.

Is the Invitario logo visible on the event websites and in emails?

No. With the “White Label” feature active, no Invitario branding will be displayed on event websites and emails. In the “Plus” plan, the “White Label” feature is an additional paid option. In all other plans, this feature is already included.

Manage attendees

Can I import and export guest lists and contact details?

Yes. To create a guest list, you can use the spreadsheet program of your choice (e.g., Microsoft Excel, Google Sheets, Apple Numbers). You can then save the list in CSV format and upload it to Invitario in just a few steps using the import assistant.

Can distribution lists, target groups or contact segments be created?

Yes. You can define your own segments. Segments are the basis for target groups or distribution lists and can be used for implementing dynamic communication and registration processes as well as for creating custom reports.

Can I create my own database fields?

Yes, all options are available to you, both for the master data of your participants and for the data fields relevant to your events.

Master Data: You can create an unlimited number of custom master data fields. This ensures that all relevant information from your CRM or database is available to you in Invitario.

Events: In the events, event managers can create event-specific fields that are relevant for the event process.

Event Communication

Can I create my own pages on the event websites?

Yes. When creating a new event, the event website is automatically configured according to the template you selected. Additionally, you can create additional subpages within the event.

Which domain will be displayed on event websites?

Your preferred domain. You can specify the domain under which your event websites are accessible. A domain can be set for your Invitario account, which will be applied to all event websites within your account. If no preferred domain is set, your events will be accessible under a default Invitario address.

Is there a personalized salutation for recipients in emails?

Yes. A personalized salutation is included in our standard features. Invitario generates this automatically and takes into account gender, names, and academic titles. In the formal salutation, either the last name or, in the informal variant, the first name of the recipient is used. If no name and/or gender is stored for a recipient, a neutral salutation is automatically selected. Alternatively, you can set a custom salutation for each recipient.

Can I see which contacts have not received an email?

Yes. Statistics are available for each sent email. These statistics show whether the email was successfully delivered. They also indicate whether the email was opened and if any links contained in the email were clicked. Unreachable or incorrect addresses are displayed and can be updated by you.

Registration

Can I create program items such as workshops?

Yes. You can create program points of any type. Our extensive “Sessions” feature is available for this purpose.

For sessions, you can make various settings for each program point, such as setting a quota and registration deadline. Additionally, you can specify the date and time, the location, and information about speakers, as well as the relevant link for virtual events. Based on the information entered, Invitario automatically creates an agenda and a session calendar for you. Both can be included on websites and in emails.

Additionally, you can specify whether participants must register for a particular session or for a minimum number of sessions defined by you during the online registration process.

Can I create event series, such as for roadshows or webinar series?

Yes. If you want to manage an event that occurs on multiple dates (e.g., a roadshow) or an event that consists of several parts (e.g., a webinar series), you can conveniently represent this. Practical features like event calendars and easy integration into the registration process will assist you.

In order to control the capacities of an event, participants must be able to choose a time slot when registering. Is that possible?

Yes. You can create any number of time slots and assign a quota and registration deadline to each slot. Once a slot is fully booked or the registration deadline has passed, the slot will be hidden. The selected time slot will be displayed to the participant on the registration confirmation.

Can registration forms also be integrated into external websites?

Yes, you can embed forms created with Invitario into external websites using an “iFrame”.

How can I edit my event website?

You have access to an editor for the visual and content design of event websites and emails. In the editor, you can embed various content types such as text, images, videos, and Google Maps and much more.

I have multiple customer groups or target audiences at an event. Can I offer each group a different registration and communication process?

Yes. Invitario offers various options to address target groups with specific content and processes. For example, you can create your own categories for guests and set up parallel processes for communication and registration within an event. Depending on the recipient’s group affiliation, they will see the corresponding content in emails, on the event website, as well as agenda items and fields in the registration form. You can also differentiate between content in different languages.

Can Invitario send e-mails?

Yes. All emails to your participants are sent directly from your Invitario account. However, Invitario does not provide an inbox for replies.

Can I send different emails?

Yes. There are no restrictions on the number or type of emails in Invitario.

Are there also automatically sent e-mails, such as registration confirmations?

Yes. Emails can be automatically sent to participants for certain activities if desired. This is particularly useful for sending confirmations after a participant has successfully registered or canceled their registration on the event website.

Can sending times for emails be scheduled in advance?

Yes. You can schedule the exact date and time for sending emails. The email will then be automatically sent by the system at the desired time. This feature allows you to prepare your event campaign optimally and have it run completely automatically.

Are there templates for emails?

Yes. Invitario provides numerous templates for emails, such as Save-the-Date, Invitation, Reminder, Registration Confirmation, Follow-up, and Waitlist Confirmation. Additionally, you can create as many custom email templates as you need according to your specific requirements.

Plus: Email templates can be integrated into event templates with content defined by you.

Can I send emails with an individual email address?

Yes. Invitario offers the option to send your emails from a custom address. This works particularly well with email addresses you already use for communication with your participants. You can also specify a custom “display name.”

Important: Invitario does not have access to your email servers; it only has permission to use the email address you specify for sending messages.

If needed, you can also define a reply-to address that is different from the sender’s address.

Can I configure registration forms myself?

Yes. Invitario’s form builder allows you to create a user-friendly online form in just a few minutes.

With the help of custom fields, you can design and tailor all types of queries completely freely according to your requirements. You can define the field type (e.g., checkbox, single or multiple choice, text field, file upload), determine how the field should behave (e.g., mandatory field), and specify where it should be positioned in the online registration form on the event website.

In addition, there are many other settings that can be relevant for complex invitation and registration processes. These include “dependent form fields” to implement conditional questions.

Here you can find a video tutorial on our form builder.

Can events be created in several languages?

Yes. With Invitario, you can create events—ranging from emails and event websites to forms—in the following languages:

German
English
French
Italian
Czech
Polish
Japanese
Chinese

System texts (buttons, notifications, etc.) are automatically translated but can also be customized to your specific needs using the “Translations” feature.

You can set a preferred language for each of your participants in the master data. This ensures that they are initially addressed in the selected language, but they can switch to another available language on their own during the registration process.

If needed, we can integrate a relevant language into our system for you. Please contact us to discuss your specific requirements.

Can I create paid events with payment processing?

Yes. With the “Ticketing” feature, you can manage invitation processes for paid events. This includes creating different categories and types of tickets as well as configuring them.

With Invitario, you can offer your participants the following payment methods: Visa, MasterCard, SOFORT (bank transfer), and payment by invoice (no online payment).

Invitario is not involved in the financial transaction and serves only as a platform. The payment processing itself always takes place between your chosen payment provider and the buyer’s payment method.

Detailed information can be found in our manual.

Virtual Events Webinars

Which tools for webinars and online events can I integrate?

Invitario integrates easily with your virtual event tool. Additionally, we continuously expand Invitario with integrations of popular tools for virtual events, meetings, webinars, and video streams. Feel free to ask us about the current integrations of tools such as Microsoft Teams, Zoom, YouTube, Vimeo, Webex, and more.

Why should I use Invitario for virtual events in combination with my meeting or webinar tools?

With Invitario, you can provide your participants with a seamless experience and design all touchpoints visually and content-wise according to your requirements. This includes everything from the invitation and registration to the event participation. Your event participants will always be in the visual and controlled environment of your organization; all content and appearance of the touchpoints are defined by you.

The advantage: This ensures a consistent implementation for all events of your organization—whether virtual, hybrid, or live. Additionally, it guarantees compliance with your company policies and data protection requirements. Furthermore, it keeps all data about your participants consolidated on a single platform.

Yes, you can use Microsoft Teams with Invitario.

Yes. You can use Microsoft Teams with Invitario to host virtual events. In the account settings of Invitario, you can connect with your organization’s Microsoft Teams account. Event managers can then choose between “Microsoft Teams Meeting” and “Microsoft Teams Live Event” when creating an event.

By the way, you can also integrate multiple online meeting tools with your Invitario account and choose from the connected tools when creating an event.

Do participants of an event conducted via Microsoft Teams need their own Microsoft Teams account or do they have to log in to Microsoft Teams when the event starts?

No. Participants do not need their own Microsoft Teams account or to log in to a Microsoft Teams account. However, this must be set up in advance in your organization’s Microsoft Teams settings.

To join, participants simply click on their personal participation link, which is sent via email from Invitario. They will then enter the virtual event directly in the Microsoft Teams browser window.

What data is available to me after an event with Microsoft Teams in Invitario?

Currently, the Microsoft Teams integration provides limited data. We can only display who clicked the link to the virtual event. However, Microsoft has announced an upcoming expansion that will allow for the transfer of additional data into Invitario. Additionally, you can always view data and statistics directly from your Microsoft Teams account.

Can I use Zoom with Invitario?

Yes. You can use Zoom with Invitario for virtual events. In the account settings of Invitario, you can connect to your organization’s Zoom account. Event managers can then choose between “Zoom Meeting” and “Zoom Webinar” when creating an event.

By the way, you can also integrate multiple online meeting tools into your Invitario account and always choose the most suitable tool from the connected ones when creating an event.

Do participants of a Zoom-based event need their own Zoom account or must they log in to Zoom to start the event?

No. Participants do not need to have the Zoom app, log in to Zoom, or complete any registration.

To participate, attendees simply click on their personal participation link sent via email from Invitario. They will join the virtual event directly on the Invitario event website, where Invitario will automatically recognize them by their name.

What data is available to me after an event with Zoom in Invitario?

In Invitario, you can see exactly which participant attended and how long they were logged into the virtual event. This data is also presented in a cumulative manner, allowing you to evaluate the number of participants and the average duration of participation.

Can I also invite guests to hybrid events?

Yes. With the “Sessions” feature, you can offer various participation options. Differentiate between on-site attendance and purely virtual sessions, such as webinars or livestreams. Sessions can be configured with different descriptions, quotas, and registration rules. Depending on the program item, a participant will either receive a ticket with a QR code (for on-site check-in) or individual access credentials for participating in the virtual event. For implementing your virtual events, you can use your existing online event tools (e.g., Microsoft Teams, Zoom, YouTube, Vimeo, etc.).

I want to stream my event only. Can I integrate an external streaming service?

Yes. You can embed tools like YouTube Live or Vimeo Live so that they are displayed on a landing page of your event website created with Invitario. Additionally, we are currently working on developing our own solution for providing livestreams and on-demand videos, which will be available directly through your Invitario account in the future. Please contact our sales team for more information.

Check-in of Participants at an Event

How can I check in participants at the event?

Invitario offers you various ways to digitally check in your participants at an event—either via an app on an Apple iPad or iPhone, or using our web version on any standard laptop.

You also have the option to check in participants contactlessly by scanning a QR code or using a digital guest list with a search query for quick and secure processing. If needed, new participants can also be added.

Can activities of participants at an event also be recorded?

Yes. With the “Interactions” feature, you can define your own contact points or interactions at your event according to your requirements. The collected data will be available to you through the Invitario management interface.

Can I analyze who actually attended the event afterwards?

Yes. For each participant, you have access to the check-in status along with a timestamp and the identification of the check-in station. You will know exactly which individuals arrived at the event and at what time, as well as at which check-in station or entrance they were recorded. This information is available to you in real-time during your event.

I want to track participants for each presentation room. Is that possible?

Yes. You can conduct an additional check-in in front of each lecture room by scanning the QR code from the participants’ badges or name tags when they enter the room.

Can I print name badges or passes at check-in?

Yes. You can easily and directly print name badges, passes, and accreditations in various formats and materials on-site at the check-in. Invitario also provides features for the production of name badges before the event.

Do I need any special software or hardware for check-in?

No. The browser-based check-in version works in any current browser and is independent of the operating system. The app, however, only works on devices with Apple’s iOS operating system. Beyond that, there are no special requirements for software or hardware.

Can I rent hardware from Invitario or book a technician for on-site support?

Yes. For on-site services, you can book our experienced service unit. They will coordinate with you regarding the hardware needed for the optimal implementation of your check-in, liaise with the event location or your technology provider if necessary, and bring ready-to-use equipment directly to the event. In addition to setting up the technology and training your check-in team, they will also ensure the smooth technical operation of the check-in process.

From QR code and NFC-capable scanners to Apple iPads, laptops, and Wi-Fi hotspots, as well as printers for name tags and badges, we offer a wide range of hardware.

Is it possible to send QR code tickets to guests to enable faster check-in?

Yes. You can send each participant a personal ticket with an individual QR code. QR code tickets can be saved in the smartphone’s wallet, opened in an email, or downloaded and printed as a PDF. Scanning the QR code at check-in will automatically register the guest at the event.

Is there also an Invitario "event app" for my guests?

Yes. In collaboration with our partner Superevent, we provide a configurable event app for your events. This app allows your participants to interact directly during the event and receive current information and updates. Features include a directory, creating a personal agenda, general event updates, chats, QA, live voting, and much more. Choose from a wide range of features and create a customized app tailored to the needs of your events.

COVID-19: Can I make the check-in process safe with Invitario?

Yes. Invitario offers specialized features to help you implement a secure event and meet regulatory requirements. These include, among others:

Booking time slots and contingents during online registration
Waitlists for fully booked contingents to optimize participant numbers
Querying COVID status before the event
Contactless check-in of participants at the event for documenting actual attendees and event staff (for potential contact tracing)
Contactless check-out of participants when leaving the event
The continuous participant tracking with contactless check-in and check-out allows for displaying the number of attendees present at any given time.
Event website with information about your prevention concept and the privacy policy
Implementation of active communication with your participants through schedulable and automated email campaigns
Integration of virtual event formats (online and hybrid events)

Integration API

Can Invitario be integrated with other IT systems?

Yes. Invitario has a documented REST API that allows integration of our event marketing platform with other systems.

For example, you can create invitation lists in your CRM and transfer them to Invitario via the API. Conversely, you can export current participant registration data back to the CRM to keep your data up-to-date.

These integrations are not standard “plug play” connections but are developed based on your specific process requirements and guidelines.

Can I integrate our virtual trade show tool with Invitario?

Yes. Integration with external tools is generally possible via our API, including virtual event tools that have an API. However, these integrations are not standardized “plug play” connections but are created based on your specific process requirements and specifications.

What data can be sent to Invitario?

Through the API, you can send all contact details, opt-in data, segmentations, etc., to your Invitario account.

What data can be pulled from Invitario?

All contact data, registration data, attendance data, and activity data at the event and session level can be pulled.

Can I pull activity data from Invitario to store it in my CRM or marketing automation system?

Yes. You can pull all participation and activity data to keep records up to date, expand them, or enrich profiles in your marketing automation solution.

Can I integrate Invitario with Single Sign-On (SSO)?

Yes, integration of Invitario with existing SSO (Single Sign-On) solutions is possible. However, this feature is available only in the “Enterprise” pricing plan.

Data Privacy and Technology

What do I need to use Invitario?

The event marketing platform Invitario is a cloud-based “Software as a Service” (SaaS) solution. This means that Invitario does not need to be installed locally but can be accessed through an internet browser (e.g., Chrome, Firefox, Safari, Microsoft Edge). An active internet connection is required for access.

With your login credentials, you access your Invitario account. The functionality of the platform is defined by the agreed pricing plan. Invitario is responsible for the smooth operation and functionality of the platform, eliminating the need for a time-consuming implementation phase. This allows you to start using Invitario immediately.

Additionally, you automatically benefit from ongoing developments and improvements that are included in regular updates.

What do my participants need to register for an event via Invitario?

Access to event websites or registration forms is provided by your participants through their internet browser (e.g., Chrome, Firefox, Safari, Microsoft Edge). A stable internet connection is required for this. Event websites and registration forms created with Invitario are “responsive,” meaning they can be accessed and comfortably used on various devices (PC, laptop, tablet, smartphone) and will appear visually appealing. To receive emails such as invitations and registration confirmations, a valid email address and an appropriate email client (e.g., Microsoft Outlook, Apple Mail, Gmail, etc.) are needed.

Does Invitario comply with the General Data Protection Regulation (GDPR)?

Yes. Invitario complies with all requirements of the General Data Protection Regulation (GDPR). We adhere to the highest standards for data protection and data security. Our server infrastructure, located in Frankfurt am Main (Germany), is certified according to ISO standards 27001, 27017, and 27018, and is subject to regular audits.

Where does Invitario store the data of my events and participants?

The Invitario event marketing platform – encompassing the application and all data processed through it – is hosted in highly secure data centers in Frankfurt am Main, Germany. All data is encrypted using a sophisticated system and can only be accessed by you and, if necessary, by our support team. Further detailed information can be found in our Data Processing Agreement (DPA) and our Technical and Organizational Measures (TOM).

What happens to our data or the data of our guests?

As a customer, you remain the sole owner of all data managed in your Invitario account at all times. Invitario does not use or share this data with third parties. Upon the expiration of the license agreement, all data in your account will be deleted. Additionally, you have the option to export, delete, or anonymize participant data at any time. More detailed information can be found in our Data Processing Agreement (DPA).

Analytics Reporting

Can I see who has registered for an event?

Yes. At a glance! For each event, you have real-time access to the registration statistics, where you can view the current number of registrations. You can also see who has already signed up for your event.

Can I see who has taken part in a live event or live session?

Yes. You can see who has checked in to an event or session. For live events, it’s essential to capture attendees at each session (e.g., conference room) — for example, by scanning the QR code on the attendee’s badge or name tag.

Can I see who has taken part in a virtual event?

Yes. Provided you have linked your tool (e.g., Microsoft Teams or Zoom) with Invitario, at a minimum, the status of opening the participation link for the virtual event can be recorded as “attended.” Additionally, depending on the tool you are using, the duration of participation may also be displayed in Invitario.

Can I create custom reports?

Yes. In addition to the standard reports already available for each event or session, you can create an unlimited number of custom reports. For example, you can query the registration status of a specific guest segment.

Can I analyze multiple events?

Yes. With the user roles “Account-User” or “Account-Admin,” you can analyze multiple events across the board.

Are statistics available for email sending?

Yes. For each mailing you create, detailed sending statistics are available. You can view metrics such as reached contacts, open rates, click rates, and more at any time.

Which activity data from an event can be analyzed?

Through the “Interactions” feature, you can set up individual interactions or touchpoints for your event. These can then be recorded by scanning a QR code from the participant’s badge or name tag. Each interaction or touchpoint can be evaluated individually.

Account and User Administration

What user roles are available and how do they differ?

Invitario distinguishes between the following roles:

Event User: This role allows the user to manage their own events, department events, and events assigned to them. They can create new events from templates. Within an event, they have access to all functions relevant to that event or those enabled by the Account Administrator. This role is typically used by event managers who are responsible for managing participant registration and event execution.
Account User: This role can manage and evaluate all events in the account, access the central account contact database and distribution lists, and create and manage event and design templates. This role is typically used by marketing staff, department heads, or similar positions to ensure consistency in event marketing communication and to evaluate the success of all event marketing efforts.
Account Admin: This role has all rights and access to all functions. Additionally, administrators can manage account users and clients, as well as make settings in the privacy area. This role is often used by IT or technical staff who manage the applications of an organization.

Can I map several departments?

Yes. You can map different departments within Invitario. Additionally, Invitario supports multi-tenancy if you need complete separation of databases for each department.

Can authorizations be restricted to certain user groups?

Yes. You can group users with the “Event User” role into teams or departments. “Event Users” will then only have access to the events within their specific group or department.

Who can create or edit event templates?

Event and design templates can only be created and edited by users with the “Account User” or “Account Admin” roles.

How many users are included in the pricing plans? Can I book additional users?

Our pricing plans are primarily based on the number of users, and additional users can be added starting from the “Pro” plan.

Users by pricing plan:

“Plus”: 2 users included, no additional users possible.
“Pro”: 3 users included, up to 12 additional users possible.
“Enterprise”: 16 users included, unlimited expansion possible.

Can several people share one user?

No. Each person requires a separate user account, and this is technically represented in the application.

Pricing and Licenses

Are there differences in the features between the pricing plans?

There are only minor differences in functionality between our pricing plans. Our features are primarily based on the size of your team and the number of users you need.

Differences between pricing plans:

„Plus“: Since the plan is limited to two users, features related to roles and permissions as well as multi-tenancy are not available (both users will have the “Account-Admin” role in this case). Integration with external systems via API is not possible, and the number of contacts stored in the central account database is limited to 10,000.
„Pro“: From this price plan onwards, all functions are available except for “Single Sign-On.” The number of users in the PRO plan is limited to 15, while the number of contacts in the account database is not restricted.
„Enterprise“: The pricing plan for large organizations is available starting from 16 users and is the only one that can optionally be set up on a dedicated server instance.

Here you can download a detailed comparison of all pricing plans and features.

Is there a minimum contract term for using Invitario?

The minimum contract term for all pricing plans is 12 months, and can be terminated up to 30 days before the end of the period.

Is there a maximum number of events in my account?

No. All pricing plans are unlimited in terms of the number of events.

Up to what event size can I use Invitario?

With Invitario you can realize events of any size.

How many people can be on a mailing list for a mailing?

The sending of mailings is limited to 10,000 email addresses. However, with coordination with our support team, sending to larger distribution lists is also possible.

Can I also book Invitario for individual events?

Through our partner Electric Blue, you can leverage all the benefits of digital invitation and participant management for a single event as well. Based on your requirements, Electric Blue will create a comprehensive package of software and services to support you from planning to execution. Visit the Electric Blue website to learn more about the options for managing your individual event.

Any questions? Get in touch with us!

Contact Us

Questions about our features or pricing plans? Contact us to speak with one of our product experts.

Book a Demo

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